Patient Participation Meeting Posted or Updated on 21 Mar 2023

Do you want to make a difference? Why not join our Patient Participation Group

What is a Patient Participation Group?

 “A PPG is a group of people who work with their practices to provide practical support, to help patients to take more responsibility for their own health, and to provide strategic input and advice. They are based on cooperation between the practice staff and patients. They help to improve communication and engagement.”

What’s does a PPG do?

Help the practice to improve services:

• provide patient feedback to the practice
• improve practice facilities and the experiences of patients
• carry out surveys to understand patients’ views

Offer support to other patients, including:

• offer bereavement support
• set up carers groups
• set up volunteer transport schemes for medical appointments

Provide information:

• produce patient newsletters for the practice
• make sure information and advice is user friendly (e.g. by providing feedback on leaflets and other materials)

Arrange special health events:

• arrange for training in basic first aid for patients
• raise awareness around particular issues or illnesses
• awareness for particular cultural groups around issues that relate to them

A PPG is not for:

• a forum for complaints
• a vehicle for people to resolved their own personal issues